Shipping Policy
Processing Time: Orders are processed within 1-2 weeks. You will receive a confirmation email once your order has shipped.
Shipping Methods: We offer standard and expedited shipping options. Delivery times vary based on your location and chosen shipping method.
Shipping Rates: Rates are calculated at checkout based on your location and selected shipping method.
Tracking: Once your order has shipped, you will receive a tracking number via email to monitor its progress.
International Shipping: We currently offer international shipping to select countries. Shipping rates and delivery times will be provided at checkout.
Return & Exchange Policy
Return Window: Returns are accepted within 3 days of receiving your order.
Eligibility: Items must be unused, in their original condition, and with all tags attached. Please include the original packaging.
Non-Returnable Items: Any items marked as final sale, are not eligible for return.
Return Process: To initiate a return, please contact our customer service team at [anbion@anbionu.com] for a return authorization and instructions.
Return Shipping: Customers are responsible for return shipping costs unless the item is defective or incorrect. We recommend using a trackable shipping service to ensure your return reaches us.
Refunds: Once we receive and inspect your return, we will process a refund to your original payment method within 5-7 business days. Shipping costs are non-refundable.